Each of the hundreds of recent innovations in information technology can be traced back to a project: the behind-the-scenes work that, when correctly managed, results in a new system, a new technology or a new product in the marketplace. Like its predecessor, Information Technology Management, Second Edition builds an unparalleled foundation for tomorrow’s creators and managers by providing meaningful examples of real projects-both successful and failed-and applying the lessons they teach to a sound framework in project management. ◆Nine chapters explore the nine? project management knowledge areas: project integration, scope, time, cost, quality, human resource, communications, risk, and procurement management. ◆Includes a 120-day trial of Microsoft Project 2000 and, as an appendix, A Guide to Microsoft Project 2000. ◆ Real-world running case, taken directly from the files of Northwest Airlines, follows the progress and implementation of their highly successful ResNet project. ◆Excellent preparation for the Project Management Institute’s Project Management Professional (PMP) certification and CompTIA’s ITProject+ Certification!
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